Medical Call Center Agent
Heliopolis, Cairo, Egypt
Experience الخبرة
0 To 2 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Medical/Healthcare
Sales/Retail
Call Center Operations
Customer Care Excellence
Customer Support Systems
Customer Service Best Practices
Active Listening
Problem Solving
Verbal Communication
Empathy
Data Entry
Conflict Resolution
Time Management
Job Description الوصف الوظيفي
Handle incoming calls and respond to patient inquiries professionally.
Make outbound calls to follow up with leads and promote services (telesales).
Book, confirm, and reschedule appointments.
Provide accurate information about dermatology services, offers, and treatments.
Maintain patient records and update the system regularly.
Handle patient complaints and ensure high levels of satisfaction.
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Job Overview
CategoryMedical / Healthcare
LocationHeliopolis, Cairo, Egypt
Experience0 To 2 Years
Career LevelEntry Level (Junior Level / Fresh Grad)
EducationBachelor's Degree
Posted3 days ago
