Customer Support Team Leader
New Cairo, Cairo, Egypt
Experience الخبرة
3 To 5 Years
Career Level المستوى
Manager
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Operations/Management
Leadership
Multitasking
Customer Service
Customer Support
Customer Care
Team Leadership Performance KPIs B2B Client Management Online Assessments Coordination Social Media Moderation Communication Skills (Arabic & English) CRM Systems Multitasking & Problem-Solving
CRM System
B2B Client Management
Multitasking & Problem-Solving
Job Description الوصف الوظيفي
Lead and supervise the customer support team and monitor performance KPIs.
Manage relationships with partner schools using our EdTech products.
Coordinate and support online assessment rounds at schools.
Oversee social media moderation and handle public inquiries.
Manage email communications and ensure timely responses.
Support ad-hoc tasks like content translation and seasonal InDesign projects.
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Job Overview
CategoryCreative / Design / Art
LocationNew Cairo, Cairo, Egypt
Experience3 To 5 Years
Career LevelManager
EducationBachelor's Degree
Posted27 days ago
