Banking12500 To 15000 EGP Per Month, Referral Program (2k Eg) Bonus Program (2k Eg) Social And Medical Insurance Salary Annual Increase2 days ago
Experience الخبرة
0 To 2 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
12500 To 15000 EGP Per Month, Referral Program (2k Eg) Bonus Program (2k Eg) Social And Medical Insurance Salary Annual Increase
Skills Required المهارات المطلوبة
Customer Service/SupportCustomer ServiceCustomer SupportCustomer CareCustomer RelationsCustomer SatisfactionCustomer RetentionCustomer Service ManagementCustomer ExperienceCustomer SurveyCustomerCall CenterCall Center AgentTechnical SupportCall Center AdvisorCustomer service RepresentativeCustomer Service AgentEnglishEnglish SpeakersEnglish AccountEnglish TrainingEnglish TeachingEnglish InstructingEnglish LiteratureEnglish EducationBusiness EnglishExcellent English speakersB2 EnglishFluent English speakers
Job Description الوصف الوظيفي
e& CX Solutions is hiring Excellent English speakers to be a Call Center Agents responsible for handling customers through calls & chat.
Handle customer inquiries and provide accurate support over the phone
Resolve customer complaints in a professional and timely manner
Maintain high customer satisfaction and service quality standards
Follow company processes and achieve assigned KPIs
Document customer interactions accurately on the system