Key Responsibilities
Develop and implement collection strategies, policies, and procedures to ensure maximum recovery of outstanding dues.
Monitor and control the accounts receivable portfolio, ensuring adherence to company credit and collection policies.
Supervise and lead the collection team, assigning tasks, monitoring performance, and providing guidance.
Negotiate with clients, tenants, and property buyers to resolve overdue payments and disputes.
Prepare and present periodic reports on collection performance, aging analysis, and recovery status to senior management.
Coordinate with the finance, legal, and sales teams to streamline collection processes and resolve complex cases.
Initiate legal action when necessary, in collaboration with the legal department, for delinquent accounts.
Maintain positive relationships with key clients while enforcing contractual payment obligations.
Identify risks, trends, and opportunities to improve collection efficiency and minimize defaults.
Ensure compliance with all applicable financial regulations and company policies.