Customer Support Representative
Dakahlia, Egypt
Experience الخبرة
1 To 3 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Customer Service
Customer Support
Sales
Customer Care
Microsoft Office
Job Description الوصف الوظيفي
Monitor and evaluate sales calls across different branches
Track and manage online leads and coordinate with the telemarketing team
Contact customers to measure customer satisfaction (SSI)
Prepare and review agents’ performance reports
Ensure accuracy and completeness of customer data on the CRM system
Manage free maintenance processes and approvals
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Job Overview
CategoryCustomer / Service
LocationDakahlia, Egypt
Experience1 To 3 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted22 days ago
