Front Office & Visitor Management Welcome visitors, clients, government representatives, and business partners in a professional and courteous manner consistent with Sky Ports' brand and image. Operate the visitor management process: registration, badge issuance, escort coordination, and notification to host employees. Manage the main reception line and HQ switchboard, screening and routing calls efficiently to the relevant department or executive office. Maintain the appearance, cleanliness, and readiness of the reception area and adjoining waiting/lounge zones at all times. Ensure visitor logs, NDA acknowledgements (where applicable), and access records are accurately maintained and aligned with HQ security protocols. Executive Office Support Coordinate with the offices of the Chairman, Managing Director, and senior executives for incoming guests, meetings, and external correspondence. Manage meeting room bookings including setup, refreshments coordination, and timely turnover between meetings. Receive and announce VIP visitors in alignment with executive protocol and confidentiality expectations. Support the preparation of meeting materials when requested (printing, binding, name tents, attendance sheets). Mail, Courier & Correspondence Receive, log, sort, and distribute incoming mail, courier shipments, and parcels to the appropriate departments and individuals. Coordinate outgoing mail and courier services with approved vendors; maintain dispatch logs and delivery confirmations. Track sensitive or time-critical correspondence (e.g., government, legal, banking) and escalate immediately to the relevant office. Administrative Coordination Coordinate with cleaning, maintenance, and facility service providers to ensure the HQ environment remains in optimal condition. Support travel and accommodation logistics for visiting employees from EPS, Adabia, Sokhna, and other sites when assigned. Assist HR & Administration in the on-boarding experience of new joiners on their first day at HQ. Maintain organized digital and physical filing of administrative documents, contracts, invoices, and service records relevant to the front office. Communication & Brand Representation Communicate fluently in Arabic and English with all internal and external stakeholders, in writing and verbally. Uphold the highest standards of confidentiality regarding visitors, executives' schedules, and sensitive information observed in the course of duties.