Job Summary:
We are seeking an experienced and passionate General Manager to lead the operations of a boutique hotel. The ideal candidate will be responsible for delivering exceptional guest experiences, driving profitability, and maintaining the unique identity and high standards of the property.
Key Responsibilities:
Oversee daily hotel operations across all departments (Front Office, Housekeeping, F&B, Maintenance)
Ensure outstanding guest satisfaction and personalized service experience
Develop and implement business strategies to maximize revenue and occupancy
Manage budgets, financial performance, and cost control
Lead, train, and motivate hotel staff to maintain high performance
Monitor online reviews and maintain strong brand reputation
Ensure compliance with health, safety, and hospitality regulations
Collaborate with sales and marketing to drive bookings and brand awareness