Telesales Agent| Enrollment Advisor | Customer Experience Specialist
Nasr City, Cairo, Egypt
Experience الخبرة
0 To 3 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential, Sales Incentives & Performance Bonuses (Up To 10,000 EGP)
Skills Required المهارات المطلوبة
Administration
Customer Service/Support
Sales/Retail
Communication
Customer
Customer Care
Customer Service
Customer Support
Negotiation
Sales
Telesales
TO
Education
Software
B2B Sales
Business Development
Job Description الوصف الوظيفي
Handle incoming calls and customer inquiries with professionalism and care
Conduct outbound calls to potential clients to promote our training programs and AI solutions and close sales
Respond to customer queries in a timely and accurate way, via phone, email or chat
Understand customer needs and direct them to the appropriate service or product
Meet and exceed weekly and monthly sales targets and performance metrics
Ensure every customer interaction reflects high-quality service and satisfaction
Accurately record and manage client information using templates and CRM systems
Conduct customer satisfaction surveys and flag any dissatisfaction to the proper channels
Support daily administrative duties, including scheduling, database updates, and documentation
Provide accurate product and service information over the phone
Follow up with customers to ensure their technical issues are resolved
Manage tasks for upper management, including appointment scheduling and call handling
Analyze collected data and provide actionable insights when needed
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Job Overview
CategoryIT / Software / Development
LocationNasr City, Cairo, Egypt
Experience0 To 3 Years
Career LevelEntry Level (Junior Level / Fresh Grad)
EducationBachelor's Degree
Posted9 hours ago
