Call Center Team Leader
6th of October, Giza, Egypt
Experience الخبرة
2 To 3 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Sales/Retail
Call Center
Customer Service
Customer Care
Customer Support
Communication
Leadership
Job Description الوصف الوظيفي
Lead and manage the call center team to achieve targets and KPIs
Monitor team performance and provide coaching and support
Prepare daily and weekly performance reports
Handle escalated customer issues professionally
Train and develop team members
Monitor call quality and improve customer service performance
Coordinate with different departments to ensure smooth workflow
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Job Overview
CategoryHospitality / Hotels / Food / Services
Location6th of October, Giza, Egypt
Experience2 To 3 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted11 days ago
