• supervision, training and coordination of food and beverage employees • monitoring staff rosters, performance and resolving any grievances • preparing displays and presenting stock, including specials • taking reservations, greeting and seating guests • maintain stock control • practicing proper workplace health and safety procedures • communicate effectively with customers and fellow staff • respond to customer requests in a professional and timely manner • promote the employer’s services and facilities to the customers when appropriate • assist in maintaining customer services standards set by the employer • ensure that work area complies with the highest standards of cleanliness • ensure that customers are served in a professional and diligent manner • confer with managers to coordinate activities with other establishment sections • other incidental and peripheral duties as requested by the employer