Greet and welcome visitors, clients, and staff in a professional and friendly manner.
Answer, screen, and direct incoming phone calls promptly and efficiently.
Manage the reception area to ensure it remains tidy, organized, and presentable at all times.
Handle incoming and outgoing correspondence, including mail, packages, and emails.
Schedule and coordinate appointments, meetings, and conference room bookings.
Assist with administrative tasks such as data entry, filing, and document management.
Provide accurate information regarding company services, directions, and general inquiries.
Maintain visitor logs.
Support other departments with clerical duties as needed.
Ensure compliance with company policies and uphold a high standard of customer service.