Customer Service/SupportOperations/ManagementSales/Retailsales skillsCommunicationSales TargetSalesSales OperationsData AnalysisCRM ManagementOrder ProcessingInventory ManagementProblem SolvingTeamworkTime ManagementAttention to DetailMicrosoft Power BIPower BIAdministrationAnalysisBusiness AdministrationCRMManagement
Job Description الوصف الوظيفي
Support the wholesale sales team with accurate daily, weekly, and monthly reports.
Monitor sales performance, targets, KPIs, and assist in identifying performance gaps.
Ensure proper execution and optimization of the sales process and workflows.
Coordinate with the sales team to ensure timely order processing, delivery follow-ups, and issue resolution.
Maintain and update CRM system data to ensure accuracy and usability.
Collaborate with finance to track invoices, collections, and credit limits when needed.
Assist in forecasting demand, planning sales cycles, and preparing sales presentations.
Work closely with inventory and logistics teams to ensure product availability and proper stock management.
Support the development of sales tools, dashboards, and performance summaries.
Identify process improvement opportunities to increase efficiency and streamline operations.
Provide administrative and operational support for the wholesale sales department.
Ensure customer satisfaction by supporting after-sales coordination and resolving operational issues.