HomeProject / Program / ManagementIT Help Desk
IT Help Desk
HOCHSTE
Abdeen, Cairo, Egypt
Project / Program / Management 4000 To 5000 EGP Per Month 19 days ago
Experience الخبرة
0 To 2 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
4000 To 5000 EGP Per Month
Skills Required المهارات المطلوبة
IT/Software Development HelpDesk Office 365 Networking Windows Windows 10 Communication Computer Science Information Technology (IT)
Job Description الوصف الوظيفي
Hochste Interested Solutions is seeking a proactive IT Help Desk Specialist to provide fast and efficient technical support.  You will be the first point of contact for clients, resolving hardware and software issues remotely and on-site. Key Responsibilities Act as the first point of contact for technical assistance over phone, email, or chat (Help Desk & Remote Support). Diagnose and resolve basic Desktop, Printer, and Peripheral issues. Basic Network troubleshooting (connectivity, Wi-Fi, VPN). Handle user account management (Office 365, Active Directory). Escalate complex issues to senior engineers when necessary.

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Job Overview
CategoryProject / Program / Management
LocationAbdeen, Cairo, Egypt
Experience0 To 2 Years
Career LevelEntry Level (Junior Level / Fresh Grad)
EducationBachelor's Degree
Posted19 days ago
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