Service Support Engineer
Nasr City, Cairo, Egypt
Experience الخبرة
2 To 5 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Engineering - Other
Technical Training
Quality Control
Customer Care
Customer Service
Customer Support
Engineering
Sales
Technical Support
Troubleshooting
Electronics
Analysis
Job Description الوصف الوظيفي
Lead the training activities of technical training, soft skills trainings and sales
trainings for service technicians and authorized service providers
Participate in project teams for new product development, contributing to
define needs for product services in the field.
Monitor the products performance in the field and interact with the factories’
quality teams, R&D, and customer service teams, providing feedback to different
areas to solve non-compliance issues and contribute to continuous improvement.
Participate in the product's technical documentation structure, training,
technical support services and related processes.
Create and recommend processes and procedures to audit job orders issued by
service providers, and eliminating vulnerability to fraud
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Job Overview
CategoryCustomer / Service
LocationNasr City, Cairo, Egypt
Experience2 To 5 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted2 months ago
