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Customer Care Agent

Cairo, Egypt

Customer / Service Confidential, Incentive Per Month 2 months ago

Experience الخبرة

0 To 2 Years

Career Level المستوى

Entry Level (Junior Level / Fresh Grad)

Education التعليم

Bachelor's Degree

Salary الراتب

Confidential, Incentive Per Month

Skills Required المهارات المطلوبة

Customer Service/Support Customer Service Customer Care Customer Support Call Center English Communication Skills Computer Skills Customer Customer Focus Communication Computer Sales

Job Description الوصف الوظيفي

Following all customer care department work instructions. Performing fitting of hearing aids to customers. Filling in application forms for the customers. Informing recommendations/orientation about hearing aids Dealing with/helping to solve any customer complaints professionally. Selling & promoting the company products and giving detailed information about them. Performing all necessary transactions on customer care applications. Communicating with technical team on customer's maintained & newly devices. Preparing daily, weekly, monthly and annual reports for all work perspectives. Following up with customers and having feedback about the company services and products regularly. Working on achieving the company selling targets. Attending all customer care meetings & trainings scheduled by the company. Meeting Customer Care department’s objectives and KPIs.

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Job Overview

CategoryCustomer / Service

LocationCairo, Egypt

Experience0 To 2 Years

Career LevelEntry Level (Junior Level / Fresh Grad)

EducationBachelor's Degree

Posted2 months ago

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