We are hiring a Junior Operations Specialist to join a fast-growing startup in the food industry. This role plays a key part in ensuring smooth daily operations across both B2C and B2B channels.
Key Responsibilities:
Coordinate and manage daily orders across B2C (online) and B2B (retail partners & hypermarkets)
Coordinate with delivery partners and platforms to ensure timely fulfillment
Handle operational issues and resolve incidents efficiently
Manage customer inquiries and complaints with a high level of professionalism
Monitor order flow and identify areas for process improvement
Maintain strong communication between internal teams and external partners