Information Technology Service Desk Specialist
Cairo, Egypt
Experience الخبرة
3 To 5 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
IT/Software Development
Computer Science
Engineering
Help desk
ERP
LAN
Information Technology (IT)
network
TCP/IP
WAN
Customer Service
TCP
IT help desk
computer
Information technology
IT
Networking
Communication
Odoo Development
Odoo ERP
CSS
Job Description الوصف الوظيفي
Job Role:
Responsible for supporting and maintaining Shiny White users’ IT systems and for providing efficient desktop support to all business users. Also responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries
Main Responsibilities
Providing end-user, desktop support.
Supporting and maintaining MS Server/Desktops.
Supporting and maintaining Office Solutions.
Escalate IT issues within the team where necessary.
Setting up and configuring new laptops and desktops.
Installing authorized software to laptops and desktops.
Troubleshoot desktop and system problems, diagnose and solve hardware/software.
Troubleshoot LAN/WAN issues and solve it.
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Job Overview
CategoryHospitality / Hotels / Food / Services
LocationCairo, Egypt
Experience3 To 5 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted11 days ago
