• Greeting and welcoming guests, students, and walk-in visitors in a professional manner  • Directing students and visitors to the appropriate departments  • Managing the numbering (“ticketing”) system in the waiting area (Finance, Admissions, or Registration)  • Handling inbound calls, responding to inquiries, and transferring calls to the relevant departments when required. • Assisting visitors and answering general inquiries  • Monitoring campus tour booking schedules  • Coordinating with the Work Study team and Admission Advisors to facilitate campus tours  • Ensuring the waiting area is clean and organized, and that display screens are functioning with updated content  • Collecting information cards and ensuring accurate and timely data entry  • Acting as a point of contact for all designated departments • Conducting validation calls when required  • Responding to social media, live chat, and info mail inquiries when needed