Askilled Dynamics 365 F&O Commerce Technical Support Specialist to lead the technical management of our retail, warehouse, and headquarters operations. This role ensures that our front-line systems—from POS registers to warehouse handhelds—are perfectly configured and that our back-office processes are secure and efficient. Key Responsibilitie Retail & Store Operations (Front Office)  Retail Configuration: Expertly handle the setup of stores, registers, and devices within the D365 HQ, ensuring all hardware is correctly mapped and synchronized.  CSU & POS Management: Lead the setup and configuration of Commerce Scale Units (CSU) and Point of Sale (POS) applications.  Commercial Logic: Setup and maintain retail-specific features including discounts, promotions, and gift card functionality to support marketing initiatives.  Technical Troubleshooting: Provide rapid-response support for store operations, resolving POS crashes, hardware connectivity issues, and system glitches. Warehouse & Logistics Support  WMS Mobility: Setup and configure the D365 Warehouse Management (WMS) mobile app on handheld devices, ensuring warehouse staff have seamless access to picking, packing, and receiving functions. Head Office & System Administration (Back Office)  Workforce Management: Manage D365 Workers, including the creation of personnel records, linking users to workers, and maintaining organizational hierarchies.  Workflow & Security: Design and maintain D365 Finance & Operations workflows. Manage user security configurations (RBAC) to ensure appropriate access levels across the organization.  System Health: Act as the primary point of contact for troubleshooting system errors and handling HO user requests regarding system navigation and functionality.