Patient Services Team Leader
Maadi, Cairo, Egypt
Experience الخبرة
3 To 5 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Administration
Operations/Management
Medical/Healthcare
Customer Care
Customer Service
Customer Support
Medical Care
Front Office Management
Management
Health Care
Job Description الوصف الوظيفي
Supervise daily operations of reception, outpatient clinics, admissions, and medical approvals
Lead and support front desk and patient service staff
Ensure a smooth patient flow and minimize waiting times
Monitor appointment scheduling and patient registration processes
Follow up on medical approvals and insurance coordination
Handle patient inquiries, complaints, and escalations professionally
Coordinate with medical, nursing, and finance teams to ensure seamless service
Train, guide, and evaluate team performance
Prepare daily/weekly reports on operations and performance
Ensure compliance with hospital policies and patient service standards
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Job Overview
CategoryAccounting / Finance
LocationMaadi, Cairo, Egypt
Experience3 To 5 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted2 months ago
