SUPPLY
Enter supply orders into the ERP system.
Ensure stock movements are aligned with customer needs.
ORDER PROCESSING
Apply the company’s commercial and pricing policy.
Record, process, and manage orders, including deadlines, pricing, and invoicing.
Track shipments in coordination with the relevant departments, customers, and carriers.
Help prevent overdue payments and follow up on outstanding invoices.
Ensure compliance with customs formalities.
Keep the sales team informed.
CUSTOMER RELATIONS
Proactively collect customer requirements and forecasts.
Request orders from existing customers.
Keep management informed of customer follow-up.
Update sales documentation and enter prices into the ERP system.
LOGISTICS FOLLOW-UP WITH CARRIERS
Organize and monitor deliveries.
Check carriers’ invoices.
Request and negotiate delivery lead times.
Report any malfunctions or issues to management and the logistics department.
PAYABLES AND RECEIVABLES
Record supplier invoices after verifying them against purchase orders.
Reconcile customer payments after checking bank statements.
Reconcile sales invoices in the ERP system with data recorded on the eInvoice platform (ETA Portal).