Direct visitors to the appropriate departments or staff Answer and route incoming phone calls Handle general inquiries about real estate projects (locations, schedules, contact details) Administrative Duties Schedule and coordinate appointments and meetings Maintain visitor logs and client records Receive and distribute mail and packages Organize, file, and maintain documents Enter data into systems (CRM, Excel, or internal databases) Sales & Marketing Support Coordinate client meetings with the sales team Distribute brochures, project profiles, and floor plans Follow up on client requests and forward them to the relevant department Assist in organizing real estate events and exhibitions Office & Operational Support Maintain a clean and organized reception area Ensure availability of office supplies and refreshments Follow company policies and maintain a professional