SAP S/4HANA/RISE cloud Basis administration Ensure security and compliance by implementing SAP security best practices, including user administration, roles, and authorizations. Operate and optimize SAP S/4HANA and RISE with SAP. Manage SAP upgrades, patches, and transports. Monitor SAP system performance, availability, and capacity. Assist with SAP migrations and cloud transformations. Ensure high availability through SAP database backups and disaster recovery. Provide expert SAP Basis 2nd/3rd level support and complex issue troubleshooting. Applies an ISMS as a structured and systematic framework of policies, procedures, processes, and controls in accordance with ISO/IEC 27001. Managing cloud computing environments through the deployment of new servers, storage systems, and other infrastructure components to support new applications Providing training on new technology and best practices to employees using the cloud system Creating detailed documentation of all changes made to the cloud environment so that it can be recreated in the event of a disaster Managing system backups to ensure data integrity in case of failure Maintaining a disaster recovery plan that includes procedures for backing up data, restoring data from backups, and testing restoration procedures Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations, install software packages to all IT devices (PCs, laptops, printers, and cell phones) based on the employees’ needs and the nature of the job to facilitate their work easiness. Manage the help desk system and provide technical support to the end user regarding trouble shooting, install required software and training to facilitate the business work flow and satisfy the employee’ needs. Decrease failures/ down time and increase life time of IT systems. Automate the processes by implementing the new IT technologies. Administrate the network facilities utilization and eliminate the misuse. Manage and monitor all installed systems and infrastructure, LAN and WAN and WIFI connectivity, analyze the root cause of the disconnection, take corrective actions to restore the connection to maintain the communication between internal and external devices. Manage and control active directory of domain system regarding add new user, user account privilege and reset the password to ensure the network control. Manage and control the firewall activities (FortiGate) regarding check alarms, identify security issues and risk, implement new policies, develop current policies, configure VPN system, search for new security tools, control internet traffic, and bandwidth to ensure high level of security of the IT infrastructure. Manage, maintain, and control the VOIP system to facilitate the communication between employees and external stallholders. Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Performing disaster recovery operations and data backups when required. Control IT violations, incidents, and security issues. Maintaining, configuring, and monitoring virus protection software and email applications. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Replacing faulty network hardware components when required. Monitoring network performance to determine if adjustments need to be made..