Job Summary:
We are looking for a highly motivated Parts & Service Sales Engineer (PSSR) to drive the sales of spare parts and after-sales services for trucks, generators, and heavy equipment. This role requires a blend of technical expertise, strong customer relationship management, and strategic sales skills to optimize customer equipment performance and drive business growth.
As a PSSR, you will identify new business opportunities, maintain strong client relationships, and ensure exceptional after-sales support to maximize customer satisfaction.
Key Responsibilities:
Sales & Business Development:
Actively promote and sell parts, maintenance services, and repair solutions to existing and new customers.
Identify and capitalize on new sales opportunities to meet or exceed sales targets.
Prepare, submit, and follow up on sales quotes and proposals.
Represent the company at client meetings, trade shows, and industry events to expand business opportunities.
Technical Expertise & Customer Support:
Provide expert technical advice on spare parts selection and system optimization.
Work closely with service teams to develop and present customized maintenance packages.
Stay up to date with industry trends, product advancements, and competitor activities.
Handle customer inquiries promptly, delivering efficient and effective responses.
Collaboration & Reporting:
Build and maintain strong, long-term relationships with customers in the trucks and generators industries.
Partner with sales, service, and technical teams to ensure seamless customer support.
Maintain accurate sales records, reports, and CRM updates