. supporting the sales team by managing communications channels ( WhatsApp groups, orientations) . Review, update and maintain leads accurately on the CRM system. .Distribute incoming leads fairly among the sales team through the system. Monitor and track sales team attendance (check in- check out) .Prepare and analyze social media reports ( leads generated, engagement campaign performance) .Generate daily, weekly, monthly sales reports. . Ensure all client data and interactions are properly recorded and updated. . Follow up with the sales team to ensure timely updates on leads.