Deliver a premium and personalized customer experience aligned with Palma’s brand standards Achieve and exceed individual and store sales targets Build strong relationships with customers to encourage loyalty and repeat business Maintain deep knowledge of products, collections, and brand story Assist customers with styling advice and product recommendations Handle transactions accurately through the POS system Maintain store presentation, visual merchandising, and cleanliness at all times Support stock management, including receiving, tagging, and replenishment Stay updated on promotions, campaigns, and new arrivals Collaborate with the team to ensure smooth daily operations