Call Center (German - French)
Dokki, Giza, Egypt
Experience الخبرة
1 To 3 Years
Career Level المستوى
Entry Level (Junior Level / Fresh Grad)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
GDS experience
Tourism
Call Center
Amadeus
Amadeus gds
Ticketing Systems
Airline Ticketing
Communication
Customer Care
Customer Service
Customer Support
Ticketing
gds
Job Description الوصف الوظيفي
German & French Call Center Agent with experience in GDS systems to join our team.
As a Call Center Agent, you will be responsible for handling customer inquiries, managing flight bookings, and providing high-quality support to clients in both German and French languages.
Responsibilities:
Handle inbound and outbound customer calls professionally
Assist customers with flight bookings, cancellations, and modifications
Use GDS systems (e.g., Amadeus) for ticketing and reservations
Provide accurate information about travel services and policies
Resolve customer complaints efficiently and ensure customer satisfaction
Maintain proper documentation of customer interactions
Find Related Jobs
Job Overview
CategoryQuality
LocationDokki, Giza, Egypt
Experience1 To 3 Years
Career LevelEntry Level (Junior Level / Fresh Grad)
EducationBachelor's Degree
Posted13 days ago
