German Quality Assurance Specialist
Dokki, Giza, Egypt
Experience الخبرة
3 To 5 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Quality
Tourism/Travel
Call Center
QA
Quality Assurance
Quality Control
Call Monitoring
Quality Standards
Training Support
Team Coaching
Job Description الوصف الوظيفي
Job Description
A German Quality Assurance Specialist is needed to join our team.
As a Quality Specialist, you will be responsible for monitoring customer interactions, evaluating performance, and ensuring service quality standards are consistently met for German accounts.
Responsibilities
Handle inbound and outbound customer calls professionally.
Provide accurate information and support to customers.
Resolve customer issues efficiently and ensure satisfaction.
Maintain clear and proper documentation of all interactions.
Follow company guidelines and service standards.
Strong analytical and problem-solving abilities.
Excellent communication and coaching skills.
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Job Overview
CategoryQuality
LocationDokki, Giza, Egypt
Experience3 To 5 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted13 days ago
