Sales Operations & Performance Supervise and monitor the daily activities of the sales team. Ensure achievement of monthly and annual sales targets. Develop and implement sales plans and strategies in line with company objectives. Track sales performance and prepare regular sales reports. Analyze sales data, market trends, and competitor activities. Support the sales team in closing major deals and resolving customer issues. Team Management Lead, coach, and motivate sales representatives to improve performance. Conduct regular team meetings and performance evaluations. Identify training needs and support employee development. Ensure adherence to company policies and procedures. Customer Relationship Management Build and maintain strong relationships with key customers and distributors. Handle customer complaints and ensure timely resolution. Monitor customer satisfaction and identify opportunities for improvement. Coordination & Reporting Coordinate with production, logistics, finance, and customer service departments. Prepare sales forecasts and market feedback reports for management. Ensure proper documentation of sales activities and customer records. Market Development Identify new business opportunities and potential markets. Participate in marketing campaigns, exhibitions, and customer visits. Monitor competitor pricing, products, and promotional activities.