Application Help Desk Specialist (ERP Support)
Heliopolis, Cairo, Egypt
Experience الخبرة
3 To 7 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
IT/Software Development
ERP
Information Technology (IT)
Computer Science
Project Coordination
SQL
Networking
Troubleshooting
Windows OS
English
Job Description الوصف الوظيفي
Receive, analyze, and resolve application-related user issues.
Provide functional support for ERP system users.
Escalate complex issues to vendors or internal technical teams.
Document incidents, solutions, and procedures.
Test system changes and updates before and after deployment.
Coordinate with all other departments to effectively resolve all operational and technical issues.
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Job Overview
CategoryWriting / Editorial
LocationHeliopolis, Cairo, Egypt
Experience3 To 7 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted2 months ago
