This role is the bridge between Camera X's online presence and our sales floor. Every day, dozens of photographers — first-time buyers, hobbyists, and professionals — reach out to us with questions before making a purchase. Your job is to be there for them: respond quickly, recommend accurately, and turn those conversations into closed deals.    You'll spend your day managing live conversations across Facebook, Instagram DMs, and WhatsApp Business. A customer might ask about a specific camera model, and your job isn't just to say "yes, it's available" — it's to understand what they shoot, what their budget is, what gear they already own, and recommend the right complete setup. You'll then confirm stock with the in-store team, finalize the sale, and coordinate delivery or pickup.    You're also our brand's first impression online. The way you reply to a public comment on a product post can attract new customers — or lose them. The way you handle a complaint can save a relationship — or damage our reputation.    This is not a passive customer service role. You're expected to actively drive sales, meet monthly targets, and build a base of repeat customers who come back specifically because they trust you.