1. Billing & Invoicing
Ensure compliance with pricing agreements, contracts, and regulatory requirements.
Coordinate with Sales, Distribution, and Supply Chain teams to validate order fulfillment before invoicing.
2. Accounts Receivable Management
Monitor customer accounts to ensure timely payments and minimize overdue balances.
Maintain accurate AR aging reports and highlight risks to management.
Reconcile customer accounts and resolve discrepancies promptly.
3. Collections & Follow-up
Conduct regular follow-ups with customers (distributors, hospitals, pharmacies).
Implement effective collection strategies aligned with company policies.
Escalate high-risk or delinquent accounts when necessary.
4. Credit Control
Support in evaluating customer credit limits and payment terms.
Monitor credit exposure and ensure adherence to approved limits.
Collaborate with Finance and Sales teams on credit risk mitigation.
5. Compliance & Documentation
Ensure adherence to financial policies, internal controls, and audit requirements.
Maintain proper documentation for all transactions.
Ensure compliance with pharmaceutical regulations related to pricing, discounts, and contracts.
6. Reporting
Prepare periodic AR reports (aging, collections performance, DSO).
Support monthly closing activities related to receivables.
Provide insights on cash flow and collection trends.
7. Cross-Functional Coordination
Work closely with Sales, Customer Service, and Logistics teams to resolve disputes.
Support internal and external audits by providing required documentation.