Job Summary The Key Account Specialist will be responsible for managing and growing relationships with key clients in the pharmaceutical and FMCG sectors within the local market. This role focuses on driving revenue growth, ensuring customer satisfaction, and identifying new business opportunities for packaging solutions including folding cartons, pharmaceutical leaflets, and corrugated packaging.   Key Responsibilities Manage and develop strong, long-term relationships with key accounts in the pharmaceutical and FMCG sectors  Act as the main point of contact between the company and assigned clients  Identify new business opportunities and expand existing accounts to maximize sales volume and profitability  Negotiate contracts, pricing, and commercial terms in line with company policies  Coordinate with internal departments (production, planning, quality, and logistics) to ensure timely delivery and customer satisfaction  Monitor market trends, customer needs, and competitor activities to provide strategic insights  Achieve assigned sales targets and KPIs  Handle client inquiries, complaints, and after-sales support efficiently  Maintain accurate records of customer interactions, sales activities, and forecasts Support in product development discussions based on customer requirements