Input the data correctly on the excel sheets and SAP
Replying and following up her daily emails
Taking the lead’s request in details
Sending the needed & suitable offer in regards to the request of the company after referring and confirming the rates with the corporate relations SPV
Making sure all data of the account is valid and documented
Negotiate the deal
Arrange meetings between the account and the SPV and accompany the SPV in signing off the contract meeting
Writing contracts and sign them off from the SPV
Reaching out for lost deals to know the current interest level
Try to generate new leads
Maintain long term relationship with the account’s contact persons
Ensure the satisfaction level of our service, assist and offer help in case of emergencies or if needed
Notify the account by email in case of any changes in contract, maintenance done, replacement needed, penalty applied, performance test, etc
Organize the cars which needs replacement according to the operation SPV report which was sent to the SPV
Send damage, traffic notices and maintenance claims to the accounts
Follow up the KM counter with the car’s user to know the consumption rate and if any extra fees will be added to the invoice and accordingly notify the accounting dep
Follow up and confirm the account balance with the accounting each month
Follow up issuing, negotiation, verifying, sending and collection of invoices
Negotiate and verify the invoices and apply discounts if needed after referring to the SPV
Notify the accounting of any new contract, payment terms, sales order, change in conditions or change in cars
Send contract and sales order copy to the operation and accounting
Ensure the punctuality of operation department is sending the driver or representative on time