Flight Ticketing Supervisor (Tourism Sector)
Maadi, Cairo, Egypt
Experience الخبرة
4 To 5 Years
Career Level المستوى
Experienced (Non-Manager)
Education التعليم
Bachelor's Degree
Salary الراتب
Confidential
Skills Required المهارات المطلوبة
Customer Service/Support
Sales/Retail
Tourism/Travel
Travel
Ticketing
Customer Service
Customer Support
Tourism
Administration
Amadeus
Booking
Galileo
gds
Sabre
Job Description الوصف الوظيفي
Job Overview:
We are looking for a highly experienced Flight Ticketing Supervisor to lead our ticketing operations within a fast-paced tourism environment. This role is ideal for a hands-on professional who can manage complex bookings while supervising and guiding a team to ensure efficiency, accuracy, and excellent customer service.
Key Responsibilities:
Supervise daily ticketing and reservation operations to ensure smooth workflow
Handle complex flight bookings, reissues, cancellations, and refunds
Manage travel arrangements end-to-end, ensuring high service quality
Monitor team performance and provide coaching and support when needed
Ensure compliance with airline policies, procedures, and fare rules
Coordinate with airlines, suppliers, and internal teams to resolve issues
Maintain accuracy in all ticketing transactions and reporting
Support sales efforts and upselling opportunities when applicable
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Job Overview
CategoryCustomer / Service
LocationMaadi, Cairo, Egypt
Experience4 To 5 Years
Career LevelExperienced (Non-Manager)
EducationBachelor's Degree
Posted24 days ago
